New Operations Certificate Program – Registration Open

Posted on February 20, 2025 by Sharon Hollister

Beginning April 9, this 11-day interactive program is designed specifically for administrators, site leaders, and operational staff in assisted living and care center communities to build essential knowledge and practical skills to manage operations effectively.

This in-person program held at the LeadingAge Minnesota office in Minneapolis is strategically scheduled over four months to maximize learning and provide timely supportive consultation. It combines lecture, discussion, experiential learning, self-assessment, independent assignments, research and practice in small work groups, and opportunities to interact with guest experts.

Key topic areas include:

• Effective Leadership and Team Dynamics
• Surveys, Contracts, and Legal Compliance
• Workplace Readiness and Safety
• Driving Quality and Financial Success
• Budgeting and Technology Innovation

Program Schedule

• Session #1: April 9-10
• Session #2: May 7-8
• Session #3: May 28-29
• Session #4: July 9-10
• Session #5: July 29-31

Be part of the first cohort to experience this new program. Learn more and register today!