Navigating Workplace Conflict and Investigations in Senior Care

Human Resources in Aging Services: Webinar Series

Navigating Workplace Conflict and Investigations in Senior Care

Original recording date: Oct. 30, 2024

Length: 1.5 hours

PURPOSE

HR professionals and leaders in aging services face distinct challenges in managing diverse teams and navigating complex regulatory landscapes. Our exclusive webinar series is designed to equip HR leaders and staff with the tools to excel in these unique environments. You’ll gain actionable insights into mastering workplace conflict resolution, strategies to prevent workplace harassment and cultivate a respectful workplace culture, and how to navigate leave administration with confidence to stay ahead of regulations while effectively supporting your staff’s leave needs. Each session is tailored to provide you with practical knowledge that can immediately improve your HR practices. Whether you're focused on conflict resolution, legal compliance, or creating a supportive work culture, this series offers valuable takeaways. Join us for one or all three webinars and strengthen your HR strategies to better serve your staff and organization.

LEARNING OBJECTIVES

• Understand the different types of workplace investigations that might arise during employee-to-employee conflicts and the role that HR and site leaders play.

•Explore how to use principles of “Just Culture” to ensure fairness and consistency when navigating workplace conflict and investigations for all parties involved.

• Build your conflict management, communication, and mediation skills (non-union) to increase your confidence and ability to know when and how to resolve workplace disputes.

PRESENTERS

Ellen Schneider, Human Resources Consultant, St. Paul; and Julie Apold, PhD, Vice President of Quality & Performance Excellence, LeadingAge Minnesota, Minneapolis

CEUs

Eligible for 1.5 clock hours.

This webinar series has been designed to meet the CEU approval criteria for the Minnesota Board of Executives for Long Term Services and Supports (MN-BELTSS). Participants may also request a general certificate of attendance. CEUs are earned only for the individual registered.

FEES

LeadingAge Minnesota Members – $75

Prospective Members – $105