Operations Certificate Program
Build essential knowledge and practical skills to manage operations effectively.
Participants will explore critical topics such as regulatory compliance, staffing and resource management, quality improvement, and process optimization tailored to the needs of senior care communities.
Ideal for new and experienced for administrators, site leaders, and operational staff, participants will gain the knowledge and skills to enhance daily operations, ensure resident safety and satisfaction, and drive organizational success.
This 11-day interactive program is strategically scheduled over four months to maximize learning and provide timely supportive consultation. It combines lecture, discussion, experiential learning, self-assessment, independent assignments, research and practice in small work groups, and opportunities to interact with guest experts.
All sessions are held at LeadingAge Minnesota 3001, Broadway Street NE Minneapolis, MN 55413.
