Quality Specialist Certificate Program

Succeed in the aging services markeplace, impacting your reputation and bottom line. 

Quality continues to drive how your organization succeeds in the marketplace impacting your reputation and bottom line. With the growing complexity of quality payment programs, measures, and consumer expectations, it is important to have strong quality leaders to manage your quality program.

The Quality Specialist Certificate Program supports individuals working in aging services who are serving as Quality leads within their organizations or have an interest in expanding their knowledge of quality, safety, and performance improvement.

Staff in nursing homes or assisted living, new to or with experience in quality will gain a solid understanding of quality-related regulatory requirements, federal and state quality programs, and how to help drive continuous improvement within your organization.

This eight-day interactive program is scheduled over four months to maximize learning and provide opportunities to apply concepts and strategies in practice between sessions. The program combines lecture, discussion, experiential learning, assignments, small and large group practice, and opportunities to interact with a variety of guest experts.