2024 Annual Meeting & Leadership Forum - Ignite
Sep 17-20, 2024, Grand View Lodge
We look forward to seeing you at our annual leadership conference September 17-20 at Grand View Lodge in Nisswa.
LeadingAge Minnesota’s Annual Meeting & Leadership Forum is the foremost leadership conference for aging services leaders in the region—offering premium education, national speakers, and strategic, forward-thinking content and conversations. Content that gets you out of the weeds and thinking big-picture, next-gen, innovation, and what’s possible for the future of our field.
Annual Meeting is intentionally held in a setting that offers a tranquil environment to escape the demands of daily work, prepare your mind for new ideas, and rejuvenate your body and spirit. The conference will include a blend of connections with colleagues new and old, thought-inspiring content, and fun.
Many of our newer LeadingAge MN members have asked, “Who attends Annual Meeting? Is it for me?” This premier experience is for executive-level, regional, and site leaders from aging services organizations. You’ll join business owners, CEOs, COOs, CFOs, HR leaders, regional directors, and site leaders—as well as leading Business Partner members and Sponsors. Our Annual Meeting brings together people who are seeking strategic and innovative solutions to move their organizations forward, and who want to share meaningful dialogue with colleagues.
Session Schedule
Golf
No description available
Tuesday Sessions
Sponsored by Ziegler
Open to all Annual Meeting participants
Open to all Annual Meeting participants
Wednesday Breakfast
New to Annual Meeting? We invite you to join other newer members over breakfast for a casual conversation and overview of the Annual Meeting experience – the sessions, activities, and networking opportunities available throughout the week. No pre-registration needed, but you must be a registered guest at Grand View Lodge on Tuesday evening or purchase a meal ticket when completing your conference registration with LeadingAge Minnesota.
Sponsored by Passion for Dining and Nutrition
Sponsored by Passion for Dining and Nutrition
Wednesday Sessions
Unlocking Innovative Solutions to Solve Problems and Create Opportunities
What if you had a systematic way to reveal new opportunities, uncover invisible barriers, and solve
nearly any difficult problem?
Now you can.
Join Stephen Shapiro for this hands-on keynote, where you will learn practical approaches to identifying
solutions you never knew existed.
Part 1: Creating High-Performing Innovation Teams
To develop breakthrough solutions, you must first bring together divergent points of view. However,
most make the fatal flaw of hiring only those people who “fit the company mold.” To help you create a
high-performing and diverse innovation team, we will first play Stephen’s Personality Poker®. This fastpaced and interactive card game will help you:
• Create balanced teams that represent all personality styles (Playing with a Full Deck)
• Put the right people in the right roles (Playing to Everyone’s Strong Suit)
• Divide the work in a way that maximizes efficiency (Dealing Out Tasks)
• Bring together all styles to encourage collaboration (Shuffling the Deck)
Part 2: Finding Solutions to Important Opportunities
Next, we explore why asking better questions is key to finding better solutions. The questions you ask
will determine what you see and what will remain hidden. This interactive section contains a powerful
tool to reframe any problem in multiple ways--twenty-five lenses that help you gain a different
perspective. Packed with powerful stories, this session will give your team the skills to master any
challenge. During this section, you will:
• Discover why we are hardwired to ask ineffective questions and how to work through those
barriers.
• Understand the power and importance of well-defined questions.
• Reframe any problem in multiple ways to help you find the optimal solution.
You won’t just leave with new concepts; you will have powerful tools you can apply every day.
What if you had a systematic way to reveal new opportunities, uncover invisible barriers, and solve
nearly any difficult problem?
Now you can.
Join Stephen Shapiro for this hands-on keynote, where you will learn practical approaches to identifying
solutions you never knew existed.
Part 1: Creating High-Performing Innovation Teams
To develop breakthrough solutions, you must first bring together divergent points of view. However,
most make the fatal flaw of hiring only those people who “fit the company mold.” To help you create a
high-performing and diverse innovation team, we will first play Stephen’s Personality Poker®. This fastpaced and interactive card game will help you:
• Create balanced teams that represent all personality styles (Playing with a Full Deck)
• Put the right people in the right roles (Playing to Everyone’s Strong Suit)
• Divide the work in a way that maximizes efficiency (Dealing Out Tasks)
• Bring together all styles to encourage collaboration (Shuffling the Deck)
Part 2: Finding Solutions to Important Opportunities
Next, we explore why asking better questions is key to finding better solutions. The questions you ask
will determine what you see and what will remain hidden. This interactive section contains a powerful
tool to reframe any problem in multiple ways--twenty-five lenses that help you gain a different
perspective. Packed with powerful stories, this session will give your team the skills to master any
challenge. During this section, you will:
• Discover why we are hardwired to ask ineffective questions and how to work through those
barriers.
• Understand the power and importance of well-defined questions.
• Reframe any problem in multiple ways to help you find the optimal solution.
You won’t just leave with new concepts; you will have powerful tools you can apply every day.
Calling all puzzle enthusiasts! Put your puzzling skills to the test as teams work to complete their 300-piece puzzles. Prizes will be awarded to first and second place teams. Complimentary snacks and beverages will be provided.
8 – 8:30 p.m. Gather and build a team. Grab a drink and a snack before the main event starts!
8:30 – 10 p.m. Speed puzzling contest starts promptly at 8:30 p.m.
Sponsored by Colliers Securities | Colliers Mortgage
8 – 8:30 p.m. Gather and build a team. Grab a drink and a snack before the main event starts!
8:30 – 10 p.m. Speed puzzling contest starts promptly at 8:30 p.m.
Sponsored by Colliers Securities | Colliers Mortgage
Wednesday Concurrent Sessions 1 - 2p.m.
• Apply the 25 lenses to find solutions to your biggest challenge.
• Get real-time feedback to leave you with a deeper understanding of the reframing process.
• Discuss how to bring the process back to your team.
• Get real-time feedback to leave you with a deeper understanding of the reframing process.
• Discuss how to bring the process back to your team.
• Explore the status of workforce and immigration policies at the federal and state level.
• Identify pathways to hiring immigrants in your communities.
• Discuss best practices to have in place before, during, and after the hiring process to create
successful outcomes.
• Identify pathways to hiring immigrants in your communities.
• Discuss best practices to have in place before, during, and after the hiring process to create
successful outcomes.
• Discuss occupancy, case mix, and rate trend impacts to senior living organizations.
• Project possible outcomes as a result of compression on occupancy, rents, and workforce.
• Discuss broad opportunities and challenges facing the senior housing sector.
• Project possible outcomes as a result of compression on occupancy, rents, and workforce.
• Discuss broad opportunities and challenges facing the senior housing sector.
Wednesday Concurrent Sessions 2:15 - 3:15 p.m.
• Identify effective strategies for engaging with the public to build positive relationships and
enhance the image of long-term care organizations.
• Discuss how to maintain productive relationships with local policy makers to advocate for the
needs of older adults.
• Outline methods to get all levels of your organization effectively engaging with their
communities to promote the benefits and necessity of long-term care services.
enhance the image of long-term care organizations.
• Discuss how to maintain productive relationships with local policy makers to advocate for the
needs of older adults.
• Outline methods to get all levels of your organization effectively engaging with their
communities to promote the benefits and necessity of long-term care services.
• Identify the components of a comprehensive nurse staffing strategy.
• Outline best practices to enhance the well-being, professional growth, and job satisfaction of
nursing staff to improve retention and performance.
• Discuss succession planning for nursing leadership positions from identifying potential leaders to
providing development opportunities and ensuring a smooth transition of roles.
• Outline best practices to enhance the well-being, professional growth, and job satisfaction of
nursing staff to improve retention and performance.
• Discuss succession planning for nursing leadership positions from identifying potential leaders to
providing development opportunities and ensuring a smooth transition of roles.
• Identify the range of services available to care for older adults where they call home.
• Describe the current landscape of care, where have we come from and what is the “future”.
• Discuss legislative and administrative developments from 2024 and possible future changes.
• Describe the current landscape of care, where have we come from and what is the “future”.
• Discuss legislative and administrative developments from 2024 and possible future changes.
Thursday Sessions
The Annual Business Meeting is an important function of the Association and membership. Please plan to attend for the election of officers and other important association business.
Hear from this year’s panel of leaders as they explore a wide range of topics including, but not limited to short- and long-term sustainability, organizational positioning, community engagement and partnerships, and growing emerging leaders.
The current workforce and economic constraints pose significant challenges to providing care to
older adults where and when they need it. By leveraging technology, we can create a more
flexible and responsive care model that better meets the needs of older adults.
• Examine the state of post-acute and long-term care within the healthcare continuum.
• Identify the opportunities and challenges of home health care from a technology and
workforce perspective.
• Discuss how long-term care organizations can begin considering technology solutions
and planning for the future of care.
older adults where and when they need it. By leveraging technology, we can create a more
flexible and responsive care model that better meets the needs of older adults.
• Examine the state of post-acute and long-term care within the healthcare continuum.
• Identify the opportunities and challenges of home health care from a technology and
workforce perspective.
• Discuss how long-term care organizations can begin considering technology solutions
and planning for the future of care.
Join us for a fun night of trivia hosted by Trivia Mafia. Compete with others testing your knowledge on
various trivia questions. Be prepared to use your noodle, not your Google. The trivia team that ends up
with the highest score is the winner, reaping bragging rights and a prize. Complimentary snacks and
beverages will be provided.
8 – 8:30 p.m. Gather and build a 3-to-5-person team. Grab a drink and a snack before the main event
starts!
8:30 – 10:30 p.m. Trivia starts promptly at 8:30 p.m.
Sponsored by Elim Preferred Services
various trivia questions. Be prepared to use your noodle, not your Google. The trivia team that ends up
with the highest score is the winner, reaping bragging rights and a prize. Complimentary snacks and
beverages will be provided.
8 – 8:30 p.m. Gather and build a 3-to-5-person team. Grab a drink and a snack before the main event
starts!
8:30 – 10:30 p.m. Trivia starts promptly at 8:30 p.m.
Sponsored by Elim Preferred Services
Thursday Concurrent Sessions 1 - 2 p.m.
• Distinguish between "work as imagined" (how processes are designed and documented) and
"work as done" (how processes are performed in real-world settings).
• Develop effective communication strategies and feedback loops that encourage staff to share
their challenges related to "work as done."
• Apply adaptive quality improvement techniques that bridge the gap ensuring that policies,
training, and resources align with the practical needs and constraints of staff.
"work as done" (how processes are performed in real-world settings).
• Develop effective communication strategies and feedback loops that encourage staff to share
their challenges related to "work as done."
• Apply adaptive quality improvement techniques that bridge the gap ensuring that policies,
training, and resources align with the practical needs and constraints of staff.
• Summarize the benefits and drawbacks of organic growth versus growth via agency
acquisitions.
• Identify possible partnership and joint venture structures for alternative service lines.
• Outline how to effectively integrate additional service lines to complement existing
offerings
acquisitions.
• Identify possible partnership and joint venture structures for alternative service lines.
• Outline how to effectively integrate additional service lines to complement existing
offerings
• Discover technology solutions that are making a significant impact in supporting staff and
improving resident care.
• Identify practical strategies for assessing readiness for new technologies and evaluating options.
• Discuss best practices for leading successful implementation of new technology solutions and
ensuring long-term success.
improving resident care.
• Identify practical strategies for assessing readiness for new technologies and evaluating options.
• Discuss best practices for leading successful implementation of new technology solutions and
ensuring long-term success.
Thursday Concurrent Sessions 2:15 - 3:15 p.m.
• Identify the financial implications of new federal and state policies for nursing homes.
• Evaluate the costs included in increased staffing and wage levels that will impact your
organization.
• Discuss the components of a comprehensive financial plan to budget for these expenses.
• Evaluate the costs included in increased staffing and wage levels that will impact your
organization.
• Discuss the components of a comprehensive financial plan to budget for these expenses.
• Identify various payer mix strategies and their importance in the financial stability of Assisted
Living settings.
• Discuss best practices for using resident information and assessments to optimize your case mix.
• Develop strategies to align service offerings and resident mix with your financial goals.
Living settings.
• Discuss best practices for using resident information and assessments to optimize your case mix.
• Develop strategies to align service offerings and resident mix with your financial goals.
• Identify the benefits of offering home and community-based services (HCBS) for older adults.
• Discus challenges and opportunities providers face in adding new options to their service lines.
• Outline effective approaches for expanding HCBS delivery, including the integration of
technology and potential funding sources to serve the diverse needs of older adults and their caregivers.
• Discus challenges and opportunities providers face in adding new options to their service lines.
• Outline effective approaches for expanding HCBS delivery, including the integration of
technology and potential funding sources to serve the diverse needs of older adults and their caregivers.
Friday Sessions
Mission-Critical Leadership: How Smart Managers Lead Well in All Directions
Sep 20, 9:00am - 11:45am
Most leadership development focuses on a single direction within the organizational hierarchy:
downstream to subordinates. While it is important to be a good boss, leadership is much more than
that. The best leaders learn to lead well in all directions. They lead upward to superiors and across
among peers throughout the organization, as well as equipping their teams to do the same. And it all
starts with self-leadership. This often overlooked or misunderstood leadership principle is essential to
build a thriving and productive culture.
In this highly interactive workshop participants will:
• Discover self-leadership practices and strategies to develop in yourself.
• Examine how to effectively expand your influence beyond your direct reports to lead up and
across in your organization.
• Map out strategies to broaden your leadership impact and share your learning with your team
using a coaching worksheet.
Books will be available for sale after the presentation. All participants will be provided a down
downstream to subordinates. While it is important to be a good boss, leadership is much more than
that. The best leaders learn to lead well in all directions. They lead upward to superiors and across
among peers throughout the organization, as well as equipping their teams to do the same. And it all
starts with self-leadership. This often overlooked or misunderstood leadership principle is essential to
build a thriving and productive culture.
In this highly interactive workshop participants will:
• Discover self-leadership practices and strategies to develop in yourself.
• Examine how to effectively expand your influence beyond your direct reports to lead up and
across in your organization.
• Map out strategies to broaden your leadership impact and share your learning with your team
using a coaching worksheet.
Books will be available for sale after the presentation. All participants will be provided a down