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News related to "resident satisfaction"

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Status Report: Assisted Living Surveys and Report Card

On March 10, 2020 by Bobbie Guidry

The development of an Assisted Living Resident and Family Survey and Assisted Living Report Card are well underway, reported Peter Spuit, Home & Community Based Services Program Consultant for the Aging and Adult Services Division at the Minnesota Department of Human Services (DHS), at last week’s LeadingAge Minnesota Assisted Living Committee meeting.  

Minnesota Nursing Home Report Card Adds Short-Term Stay Data

On November 19, 2019 by Sue Boyd

The Minnesota Nursing Home Report Card has added the results of the short-term stay resident surveys to the star rating.  

Benchmarking Opportunity for Employee Engagement and Customer Experience

On June 11, 2019 by Jenna Kellerman

LeadingAge Minnesota has established a new partnership with Align, bringing you access to an Employee Engagement Solution (manager/supervisor training!) and two Customer Experience Solutions.

Become an Align Early Adopter by April 15

On April 2, 2019 by Jenna Kellerman

Special pricing is available for LeadingAge Minnesota members who become an early adopter of Align’s Employee Engagement Solution (manager/supervisor evaluation and training!), and/or two Customer Experience Solutions

Now Available: Care Center Resident Quality of Life and Family Satisfaction Survey Results

On May 9, 2018 by Jeff Bostic

The Minnesota Department of Human Services (DHS) recently posted updated results for both the Resident Quality of Life survey and Family Satisfaction survey to the MN Nursing Home Report Card web site

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